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Course Curriculum

SAP IS-Utilities Course Content

1. Utilities Industry Overview

A. Types of Markets

  • 1. Regulated market
  • 2. De-Regulated market

2. Regional Structure

  • Purpose of regional structure
  • Postal Regional Structure
  • Political Regional Structure
  • Portions
  • Meter reading units
  • Scheduling

3. ISU Master Data

  1. Introduction to Master data
  2. Business Master Data
    • Business Partner
    • Contract Account
    • Contract
    • System configuration
    • Creation of Business Master data
  1. Technical Master Data
    • Connection Object
    • Premise
    • Installation
    • System configuration
    • Creation of Technical master data

4. Move-in & Move-out

  1. Move-in Introduction
  2. Move-in Business Scenario
  3. Move-in Processing
  4. Changes to contract data during Move-in
  5. Allocation of Contract to Installation
  6. System Configuration

5. Device Technology (Device Management)

  1. Device Category & Device
  2. Device management overview
  3. Integration with logistics
  4. Register & Register data

6. Installations & Order Processing

  1. Installations overview
  2. The Installation service processes
  3. Installation services
  4. Service processing
  5. Periodic device replacement
    1. Replacement of device
    2. Device Removal
    3. Reversal of Removal

7. Overview of Technical Objects

  1. Relationship between technical objects
  2. Service order execution steps
  3. Technical installation structure
  4. Billing related installation

8. Meter Reading overview

  1. Meter Reading introduction
  2. Types of Meter Readings
  3. Meter reading organization
  4. Creating meter reading orders
  5. Validating meter reading results
  6. Reversing Meter reading orders

9. Billing Master data

  1. Creation and Execution
  2. Billing class
  3. Rate type
  4. Rate category
  5. Operands
  6. Prices, price categories, price types
  7. Line item types
  8. Billing schema
  9. Rate determination

10. Important Billing Functions

  1. Billing tasks
  2. Billing periods
  3. Special billing functions
  4. process of Billing
  5. Entry of Selection
  6. Billing & Simulation
  7. Document Information
  8. Out-Sorting (Billing and Invoicing)
  9. Billing Reversal process
  10. Manual billing

11. Invoicing

  1. Invoicing Overview
  2. Tasks of Invoicing
  3. Invoicing Processing
  4. Budget Billing Procedure
  5. Payment plan categories
  6. Invoicing Reversals
  7. Out-sorting (Billing and Invoicing)
  8. Lock Reasons for Invoicing
  9. Bill Printout

12. Financial Accounting, Contract Accounting

  1. Documents
  2. Transactions and Account Determination
  3. Credit worthiness
  4. Payments
  5. Payment Run
  6. Returns Processing
  7. Clearing control
  8. Dunning and Collections
  9. Write-off
  10. Security Deposits
  11. Interest calculations
  12. Reconciliation keys
  13. Correspondence

Course Overview


What is SAP IS – U?

SAP IS -U usually abbreviates as SAP Industry Solution – Utilities, which is an submission in the SAP suite exposed particularly towards the Utilities Industry. It is a sales and information system that is designed to support utility and waste disposal companies.

SAP IS – U is designed to help you optimize your business operations, improve the return on your assets and identify potential new products and deliver them to boost your growth potential. SAP Industry Solution – Utilities is well operational with all you need from smart grid analytics to energy revolution management to become the best run utility.

The SAP IS-U CCS (SAP IS Utilities Customer Care and Services) is an Industry Solution from SAP which addresses the needs of a customer oriented utility company. We’ll submit to SAP for Utilities Industry Solution simply as IS-U or CCS. Along with standard SAP R/3, SAP has provided solutions that cater to the special demands of a particular Industry and are seamlessly integrated with the components of standard SAP.

The significance of industry-specific answers comes from a very basic foundation of consideration: each and every type of business is unique and therefore needs to be act to accordingly. The similar viewpoint may not be appropriate for automotive businesses and integrated steel plants, because both require completely different approaches to business planning. The integrated steel plant is a continuous manufacturing unit and the automotive industry is based on the assembling of equipment and parts—discrete manufacturing. Therefore, each business’s functionalities are different in areas such as production and inventory management.

Benefits of SAP IS – U

Here are some of the benefits of an implementing SAP IS in a Utility company

  • Low costs for energy procurement and optimized energy supply chain management
  • Lower maintenance costs, fewer accidents leading to overall improvement in plant and grid operations
  • Quicker response for new and changing energy policies
  • Real-time view of your customers so as to enhance your service, marketing strategies and sales tactics and processes

Future of Utility Business

Last decade has seen the revolutionary use of IT in mending and changing the ways of working of Banking and other financial institution. Starting from the isolated banking solution to the CBS solution where anything can be accessed from anywhere in the world, world has seen the oceanic change in the banking process. There is no uncertainty this has rendered massive benefit to both service provider and the service seeker, in terms of decrease in the cost of providing the services and by easing out the service accessibility.

Next decade is kept for the utility. Utility comprises of Water, waste water, Gas and electricity. Even we concentrate at the Indian case, the volume and opportunity is enormous. Currently there are approximately 20 crores of meters only for electricity distribution supplying to domestic, small power, medium power, railways traction and large supply categories of the customer. Future is linking these meters to data network. That included web, mobile etc. Smart grid is the future. Work is enormous that simply means challenges and opportunities for the business is also huge. Government of India had launched many projects among them is APDRP project during 10th five year project to advance the competence in the electricity network and reduce the loss.

Who should do this course?

SAP ISU is being used by most of the world’s top multinationals. SAP ISU professionals are earning very high salaries when compared with other technologies. With greater demand and a numerous of job opportunities in this field, the following people will get benefited from this course.

  • Managers
  • Project managers
  • Project teams


  • There is no specific technology background required.
Our Trainers have highly experience in Support, Implementation and Rollout projects real time solutions on different scenarios and expert in their professionals. BESTWAY Technologies verifies their technical background and experience.
We record each live class session you undergo through this training and we will share the recordings of each class.

Yes we will schedule a demo class as per the student convenient time by sharing live online streaming access either through Gotomeeting or Webex..

Trainer will provide detailed installation of required Software through Environment/Server Access to the students and we ensure practical real-time experience and training by providing all the utilities required for the in-depth understanding of the course. 

If you are enrolled in classes and you have paid fees, but want to cancel the registration for certain reason, it can be done within 48 hours of initial registration. Please make a note that refunds will be processed within 25 days of prior request.

  • We are one of the best SAP ISU online training providers in world, We have learning sap customers from India, USA, Singapore, Canada, UK, UAE, Australia, New Zealand, Qatar, South Africa, Malaysia, Saudi Arabia, Mexico, Ireland, Denmark, Sweden and other parts of the world. We are located in India. Offering Online Training in Cities like Hyderabad, Bangalore, Delhi, Mumbai, Chennai, Pune, Kolkata, Ahmedabad, Patna, Jaipur, Lucknow, Kochi, Indore, Chandigarh, Bhopal, Sūrat, Kanpur, Coimbatore, Visakhapatnam, Vadodara, Gurgaon, Guwahati, Ludhiana, Allahabad, Nagpur, Noida, Mysore, Ranchi, Bhubaneswar, Faridabad, Raipur, Vijayawada, Jamshedpur, Hubli, Tirupati, Guntur, Kakinada, Rajahmundry, Nellore, Anantapur, Eluru, Warangal, Nizāmābād, Secunderabad, Salem, Trivandrum, kerala, Hubli, Bellary, Gulbarga, Hospet, Tumkur, Thane, Navi Mumbai, Kalyan, Nashik, Aurangabad, Solapur, Gandhinagar, Shenzhen, Hong Kong, Tokyo, Yokohama, Nagoya, Fukuoka, Kobe, Copenhagen, Osaka, Kyoto, Nairobi Kenya, Mombasa, Kisumu, Lagos Nigeria, Ibadan, Abuja, Benin, Sydney, New York, New jersey, Melbourne, Dallas, Adelaide, Perth, Brisbane, London, Paris, Berlin, Vienna, Barcelona, Rome, Madrid, Prague, Munich, Milan, Bucharest, Istanbul, Moscow, Birmingham, Seattle, Baltimore, San Jose, San Marcos, Franklin, Chicago, Philadelphia, Jacksonville, Towson, Minneapolis, Los Angeles, Davidson, Murfreesboro, Houston, San Francisco, Atlanta, Alexandria, San Diego, Washington DC, Sunnyvale, Santa clara, Carlsbad, Tacoma, California, St. Louis, Edison, Raleigh, Nashville, Bellevue, Austin, Charlotte, Garland, Raleigh-Cary, Boston, Salt Lake City, Orlando, Fort Lauderdale, Miami, Gilbert, Tempe, Chandler, Scottsdale, Peoria, Honolulu, Columbus, Plano, Toronto, Montreal, Calgary, Edmonton, Saint John, Vancouver, Richmond, Mississauga, Saskatoon, Kingston, Kelowna, Cape Town, Johannesburg, Durban, Dubbai, Abu Dhabi , Sharjah, Riyadh, Jeddah, Sanaa, Aden, Yemen, Muscat Oman, Kuwait, Doha, Brisbane, Wellington, Auckland, Kuala Lumpur, George Town, Jurong East etc… Hyderabad - Ameerpet, SR Nagar, KPHB, Gachibowli, Dilsukhnagar, madhapur, tarnaka, kukatpally, himayat nagar, Bangalore - Banashankari, Bannerghata Road, Basaveswara Nagar, BTM Layout, Domlur, Electronic city, H S R Layout, Indira Nagar, J P Nagar, Jaya Nagar, K R Puram, Koramangala, Krishnarajapuram, Madivala, Malleswaram, Marathahalli, Mathikere, R T Nagar, Rajaji Nagar, Ramamurthy Nagar, Richmond Road, Shivaji Nagar, Vijaya Nagar, White Field
yes all the training sessions will be a live online streaming using either through gotomeeting or Webex you will be shared with live meeting access while session starts.
Yes, there are some group discount available if group contain more than two.


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SAP ISU Rated 4.6 based on 5 reviews.

By: Venkateswarlu M, Rating:
Excellent SAP ISU training provided at BESTWAY Technologies .My friends told me about this training center. After joining trainer Mr. Venkat gave good training and real time knowledge. I will refer my friends also here.

By: Abhijit Borse, Rating:
SAP ISU course covers exactly what has even promised. Each and every topic is covered in sufficient detail. Thanks to Venkat Sir...very nice trainer for SAP ISU...

By:  sai kumar Kolli , Rating:
Clears all the concepts and much exposure to practicals ... Thanks to BESTWAY Training’s

By: Ranjit Kumar, Rating:
SAP ISU training very good, Trainer having good experience and all doubts are time to time cleared. best place to learn SAP ISU training , finally i got a job in Wipro

By: Shirsendu, Rating:
I got the training by this institute in SAP ISU. The way of providing training by trainer Mr. Venkat was very good trainer.